Project: Jobie
Role: Visuals, Interactions, Research
Duration: Winer 2020 (October - December)
Embedded Files
Project Overview
Project Overview
Jobie is a leading job search, career website with substantial positions across the Asia Pacific. Jobie is Asia's preferred destination for job seekers. In this project, we will focus on the job search process to help new college grads.
Fresh graduate students are unable to find a proper job at the junior level.
An easy-looking display interface, user-friendly.
An easy process needed. We split the process into four main touchpoints:
Searching, Picking, Applying, Confirming
Our goal is to design interface for job applying process to help new college grads
User Research
User Research
We conducted an interview with our participants about the overall issues when applying for jobs online.
Participants: 5 participants, 2 males, 2 females, 1 nonbinary
Ages: 20 - 25 years old
Methodology: 10 minutes per participant, Bkk Thailand, remotely.
List of questions
How often do you find potential jobs for new college grads with one search?
When applied to the company, how often do they reply back no matter they accept or not?
What are some difficulties you have when trying to select and apply?
What device did you use when applying for jobs? (Desktop, laptop, tablet, mobile)
Do you usually re-upload your resume or portfolio when applying for each jobs?
Pain Points
New college grads are unable to find jobs opportunity that does nor required the much of experiences
Job link always lead to another website. There is demand to end the process within this website
Guideline & Tips needed for new grads. Sometime they are not certain for the next step.
No response from the company.
Strategies
Grateful Enhancement
95% of our participants using desktop website to search for jobs.
New grads feature
Create a clear, linear, and straight forward process for new grads. Search result will show only for junior level.
All in one service
Users must end their journey within this website. No link leads to another website. Also provide remote interview function in the website.
Response
Automatic response after conform the application.
Meet our users
James
James
Age: 21
Education: Digital Media and Design
Hometown: Hat Yai, Thailand
James is a senior college student who studies graphic design. James needs to find his first full-time job because he's about to graduate in three weeks and need a job right away.
Lisa
Lisa
Age: 22
Education: BBA, Finance
Hometown: Bangkok, Thailand
Lisa is a senior college student major in finance who needs full-time job at a big corporate because she want to build up her profile in resume.
User Journey Map
User Journey Map
Affinity Diagram
Affinity Diagram
It was observed that 2 out of 5 have trouble with the guiding system. This means that users have difficulties understanding the guideline for apply jobs
It was observed that 2 out of 5 have trouble in selecting a search result. This means that users have difficulties finding the right job for them.
It was observed that 3 out of 5 have trouble with minor issues (can’t find apply button,
not end the process perfectly, and confused in features). This means that users still have some difficulties in interface design.
(P0) Based on the theme that: users having trouble understand the guideline
An insight is: users need better guideline functions for applying for jobs.
(P1) Based on the theme that: users having trouble selecting a search result
An insight is: users need more detail in the job description and extra detail for the company.
(P2) Based on the theme that: users having some minor trouble in visual pleasing
An insight is: users need better interface design.
Mockups
Mockups
Usability Study: Findings
Usability Study: Findings
Round 1 findings will be more focused on the search and the selection. We found out that some participants have trouble selecting jobs because of too many jobs in visuals, too crowded
Round 2 findings will conduct more on applying and confirming. We found out that many participants wanted to access their profile, resume, and portfolio before applying and also wanted the confirmation message in the form of text to send to their email.
Round 1 findings
- Too crowded in the job search result
- Use white as background in the job description
- Bigger profile
Round 2 findings
- Access profile during applying
- Send the confirmation letter in email
App Version Click Here
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